Posted: Monday, January 1, 2018 4:23 PM
Job Description Summary The technician is responsible for the repair and installation of products in the customer’s homes and businesses. Products repaired and installed include the following appliances: Washers & Dryers, Refrigerators, Freezers, Cook Stoves, Microwave Ovens, Dishwashers, Trash Compactors, Garbage Disposers and other home appliances. The technician provides timely, quality repair and installation of customers’ products while maintaining high customer service. Additionally, technicians promote and sell additional products and services that directly impact the profitability of the company. We provide a service van, specialized tools, uniforms, iPad, and periodic training. What We Offer Service car provided Bonuses Great work environment Duties and Responsibilities Accurately diagnosing and repairing appliances/equipment in the customer’s home and business The ability to select and use basic tools or instruments to assemble, adjust, calibrate, repair or test various products The ability to give the customer an accurate estimate of the cost of repair or installation The ability to read, understand and navigate through information presented in schematics, diagrams, blueprints or other pictorial displays on an iPad The ability to use an iPad for service call processes, routing functions, and parts/inquiries/ordering The ability to safely lift up to 50 pounds on a repetitive basis, and up to 100 pounds on an occasional basis without assistance and the physical ability to perform strenuous work under varied circumstances The ability to provide knowledgeable, courteous and professional customer service The knowledge of basic electrical principles The ability to work variable and flexible hours, including required overtime Education and Experience Technical School Training Two (2) years professional work experience as an appliance repair technician or an aptitude to learn the trade Previous in-home appliance diagnosis and repair experience Pleasant, polite manner for dealing with co-workers as wells as customers Ability to work both independently and as a team member Must be at least 18 years of age Certificates, Licenses, and Registrations Valid Driver’s License and insurable Motor Vehicle Record Refrigeration License, Sealed System Certified Basic Tools are required, while specialized tools will be provided Must pass a drug and background screen to be considered Certified Appliance Professional (CAP) desired but not required Major Appliance Technician Training and Certification desired Company Description We are a locally owned and operated franchise that has been around for 20 plus years. We pride ourselves in customer service and customer retention. We service 5 zip-codes in South Orange county, Including Laguna Beach, Laguna Niguel, Laguna Hills, Aliso Viejo and Lake Forest. We have great potential to move up within the company, make a great living and have plenty of extra benefits to go along with great performance.
• Location: Costa Mesa, Orange County
• Post ID: 155586942 orangecounty