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Posted: Saturday, December 23, 2017 2:55 PM

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JOB DESCRIPTION:


We are currently seeking energetic and motivated people to support our growing brands and provide our customers with the best customer service possible. We are looking for self-starting, proactive team players that can work with minimal supervision. We offer Customer Service and product training, competitive pay, a great working environment and Health Care Benefits. We would love for you to join our team!


COMPENSATION:

We offer $13.25/hour. The hourly rate is paid bi-weekly.



JOB DUTIES:

• Handle inbound customer calls and respond accordingly
• Handle incoming customer emails
• Customers’ questions will involve payments, processing and fulfillment issues, taking orders over the phone, product information, returns, and order status
• Keep track and ensure any follow ups with customers are done in a timely manner

Work closely with the operations and marketing departments to ensure websites are accurate and current


Requirements:

• 1 year Customer Service experience with a retail and e-commerce Company preferred
• Other retail experience preferred
• Microsoft Office (Excel and Word)
• Internet-savvy
• Competent Math skills (percentages)


PERKS:

• Family style environment and a Fun Culture!
• Being part of a rapidly growing company and business
• Grow in the exciting world of ecommerce business-to-consumer customer service
• We promote from within!! Tons of opportunity to transition into everything from Marketing to Photography


WORK HOURS:

7am - 4pm or 8am to 5pm
Part Time is also available



WHY IS THIS FOR YOU?

Are you ready to launch you into the fast paced and ever changing world of ecommerce? This is an entry-level position, but our focus is always on cultivating talent and advancing from within. We have a roster of many different kinds of brands, which makes this opportunity both challenging and exciting. If you feel like this is for you then we’d love to hear from you.

• Location: Costa Mesa, CA, Orange County

• Post ID: 153342702 orangecounty
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