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Posted: Sunday, February 18, 2018 12:05 AM

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About the Job

A Manufacturing Company is seeking a dynamic team player to provide a high quality level of customer service. Our sales office / warehouse facility is in Lake Forest, California.    


JOB TITLE: 
Customer Service / Order Entry

FULL-TIME POSITION- Temp to hire after probation period.


SALARY: 
$40,000/year


BENEFIT: 
Healthcare benefits, paid vacation time, paid sick days.



RESPONSIBILITIES: 



  • Answer incoming customer phone calls in a professional manner.
  • Enter sales orders with a high degree of accuracy. 
  • Review all sales order for missing or incorrect information; follow up with sales/sales reps to obtain complete information. 
  • Respond to inbound customer inquiries for information such as inventory, pricing, ship dates or other existing questions.
  • Handle customer inquiries and concerns. 
  • Send sample and literature as requested by customers or sales reps.
  • Responsibilities are not limited to those described above.

 


QUALIFICATIONS: 



  • High School Education is required; Associate’s Degree or higher is preferred.
  • Excellent phone and written communication skills.
  • 2+ years Customer Service/Order Entry experience is a MUST. 
  • Ability to work independently and effectively in a fast paced team environment. 
  • Excellent computer skills, Microsoft Office, Word, Excel, Outlook.  
  • Strong ability to multitask while maintaining a high level of attention to details.

 


For immediate consideration please send your resume to n.gursoy@rwvcusa.com


• Location: Lake Forest, CA, Orange County

• Post ID: 156555752 orangecounty
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