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Posted: Thursday, February 1, 2018 9:43 AM

Job Description
Quest is an award:winning IT management software provider offering a broad selection of solutions that solve some of the most common and most challenging IT problems. We are currently looking for a Sales Support Sr. Associate based in Aliso Viejo, California.
Quest strives to be the best of the very best in everything we do. We are fanatically customer focused and are proud to support the most complex customers who have the highest IT demands in the world. Its exciting, its rewarding, its hard work and offers career and personal growth.
The primary responsibility of the Sales Support Associate is to support the Software, Hardware and Professional Service organization through customer, operational and business support. Responsible for quickly completing administrative tasks by adhering to set processes and procedures relating to pricing quotes, online/offline order administration, order fulfillment and communication.
:Support the sales organization with processes and guidance in all aspects of the deal lifecycle
:Provide customer service support through phone and email for all types of requests; coordinate with related departments to solve issues
:Provide business support to partners and distributors. This includes tasks such as routing, status inquiries, coordinating with related departments, and education
:Prepare quotes, process returns and process orders for all aspects of our business in North America and Latin America
:Maintain administrative tasks in CRM systems
:2+ years related experience or combination of education and experience
:Demonstrates excellent written skills through the ability to effectively write routine reports and correspondence
:Demonstrate excellent verbal communication skills through the ability to speak effectively to customers or employees of organizations
:Ability to deal with problems involving several concrete variables in standardized situations
:Proficiency with common business software applications such as MS Office products: Excel, Outlook, etc.
:1+ year experience with Salesforce or Siebel CRM
:Bachelors degree
Company Description
Quest Software enables organizations of all sizes to better secure, manage, monitor, protect, and analyze information and infrastructure in order to help fuel innovation and drive their businesses forward. With over 3,500 team members around the globe, we intend to continue to grow revenues and add value to customers.
When you join our team, you will have the opportunity to build and develop products at a scale few others can provide. Our product portfolio serves a large base of customers and we are addressing the strategic imperatives for enterprise businesses. Working with some of the most talented employees the industry has to offer, we provide enhanced career opportunities for team members to learn and grow in a rapidly changing environment.
Why work with us?
: Life at Quest means collaborating with dedicated professionals with a passion for technology.
: When we see something that could be improved, we get to work inventing the solution.
: Our people demonstrate our winning culture through positive and meaningful relationships.
: We invest in our people and offer a series of programs that enables them to pursue a career that fulfills their potential.
: Our team members health and wellness is our priority as well as rewarding them for their hard work.
Quest is an Equal Opportunity Employer and Prohibits Discrimination and Harassment of Any Kind: Quest is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Quest are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, phys


• Location: Orange County

• Post ID: 159914277 orangecounty is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018