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Posted: Wednesday, December 20, 2017 10:22 PM


Company: Insight Vision Center Optometry

Job Summary
Our optometry office needs an outstanding compassionate person with a strong customer service background and desire to make our patients so happy that they can't help but tell their friends how well they were treated. You must absolutely love working with people and be genuinely positive and enthusiastic. We will train the necessary eye care skills if you already have the customer service experience or desire to make people think they are not at a doctor’s office, but at Disneyland or a guest at a 5 star hotel.

Responsibilities and Duties

What you'll do:

• Obsess about giving an engaging, enthusiastic and memorable experience for everyone who walks through the door from start to finish.
• Make customers feel as guests into our home
• Ensure flawless accuracy in taking and recording measurements, adjusting and fitting eyewear and execution of all details as needed
• Verify that finished eyewear meets optical standards and patient’s requirements/requests
• Answer phone calls and schedule appointments
• Verify insurance coverage and eligibility, and inform patients of any co-payments or uninsured services.
• Bill patients out for exam services, collected co-pays and deductibles.

Qualifications and Skills

Who you are:

• Able to project a professional, fashion-forward image
• Great at communicating clearly and effectively- in person, on the phone, and online. People should love speaking to you over phone because you’re just so darn friendly.
• Dedicated to making people happy– you exceed customer expectations with a great attitude while being a fantastic and fun team player
• Detail-oriented to the point of neuroticism
• Cool under pressure and capable of juggling a diverse set of responsibilities.

Other details:

Have the flexibility to work week days, half days on Saturday and some evenings for store extended hours and/or events
Follow the instructions below or your application will not be considered.

Please respond with a cover letter (specific our posting and not a generic one) and resume
Provide a email address.
Job Type: Full-time

Required education:
High school or equivalent

• Location: Costa Mesa, Orange County

• Post ID: 153226737 orangecounty is an interactive computer service that enables access by multiple users and should not be treated as the publisher or speaker of any information provided by another information content provider. © 2018